Customer stories

Cotrolia ships fragile automotive parts in a closed loop between garages and its repair center, with individual gearboxes valued between €1,000 and €20,000. Roughly 30% of shipments arrived damaged in standard cardboard. After deploying THE BOX Pro, breakage dropped to 1% and the company validated an 11:1 ROI, while ending the blame-attribution disputes that had strained garage relationships.

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A B2B electronics distributor shipping parcels worth up to €7,000–€8,000 was experiencing recurring losses on its high-value flow. Standard packaging and carrier insurance documented losses after the fact but could not prevent them. After deploying THE BOX, losses dropped to zero and the CEO describes shipping as no longer a source of weekly anxiety.

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A major French telecom retailer shipping hundreds of sensitive devices per day across 130+ stores was dealing with recurring spoliations and breaks in traceability across its carrier network. Standard tools documented incidents after the fact but couldn't prevent them. After deploying THE BOX at national scale (1,300 units and growing), the retailer achieved a 93% reduction in loss and damage claims, with 100% of theft and traceability incidents now prevented or resolved.

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A leading European theme park was moving high-value merchandise under dedicated security convoys: specialized crews, once-a-week delivery windows, synchronized handoffs across eight retail points. After deploying THE BOX, the entire flow moved into standard operations with parcel-level security, flexible delivery scheduling, and full chain-of-custody visibility at every handover.

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A heritage luxury jeweler shipping over 150 pieces of fine jewelry per day across Europe was losing 3 to 4 parcels per week — not to damage, but to theft. Standard carrier safeguards covered the financial loss but couldn't prevent it. After deploying THE BOX on its D2C flow, the Maison recorded zero losses within LivingPackets-managed shipments, and end customers began asking to receive future purchases the same way.

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Since June 2024, Louis Vuitton has been rethinking its deliveries by adopting LivingPackets' innovative solution.

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Since March 1, 2024, SFR has chosen THE BOX from LivingPackets for an innovative logistics solution.

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Since 2023, E INK has made the strategic choice to collaborate with LivingPackets by adopting THE BOX

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Since 2023, Victoire Family Eyes has chosen THE BOX from LivingPackets for a secure, reusable logistics solution.

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In November 2022, BZHunt sought the expertise of LivingPackets in its quest for an innovative and highly secure logistics solution.

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